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The urgent task of improving the online complaint procedure before Human Rights Council Special Procedures Mandate Holders: towards victim-friendly design and effective collective complaints

The urgent task of improving the online complaint procedure before Human Rights Council Special Procedures Mandate Holders: towards victim-friendly design and effective collective complaints  At the end of 2020, the Office of the United Nations Office of the High Commissioner for Human Rights (“OHCHR”) launched a new dedicated website enabling victims of human rights violations to submit their submissions to the Human Rights Council (“HRC”) Special Procedures Mandate Holders directly online, via a new uniform complaint procedure.1 If this new online complaint procedure constitutes a real and welcome improvement, many other serious impediments to effective access to justice before the…