📍 Location: Heidelberg, Germany (on-site presence required)
🕒 Contract: Mini-job, 6 hours per week
At Just Access, we believe that everyone can be a human rights defender. We’re looking for a reliable and tech-savvy IT Support Specialist to help keep our team’s digital tools, systems and devices running smoothly.
What you’ll do
- Provide day-to-day IT support to colleagues.
- Manage Microsoft 365 accounts, licences and access permissions.
- Support onboarding and the setup of user accounts and devices.
- Troubleshoot Windows and macOS devices, Outlook, Teams, Slack and shared storage.
- Maintain IT documentation and equipment records.
- Monitor Bitdefender GravityZone alerts and support basic IT security measures.
What we’re looking for
- Experience or training in IT support.
- Familiarity with Microsoft 365 administration.
- Ability to troubleshoot Windows and macOS devices and common workplace applications.
- Basic knowledge of IT security and cybersecurity best practices.
- A patient, service-oriented approach and clear communication skills.
- Reliability, initiative and the ability to work independently.
Why join Just Access?
Become part of a committed team working to advance human rights and support human rights defenders worldwide, while helping us maintain a secure and effective digital working environment.
Interested? Get in touch to learn more or apply. We’d also appreciate it if you shared this opportunity with someone who might be a great fit!
Cvetanka Kiroska
Interim Director
Just Access e.V.
Belfortstr. 15, 69115 Heidelberg, Germany
www.just-access.de
